Shipping policy
All prices subject to change without notice. Quantity discounts available on many items. Sales tax charged when applicable. Merchandise may ship from multiple warehouses, delivery time varies based on location, multiple freight charges apply. Orders are processed on business days (Monday through Friday, excluding holidays and days announced on the site). Our standard office hours are Monday through Friday 8:00am – 4:30pm Central Time. Orders are processed on a business daily basis. We will ship products from multiple warehouses located throughout the USA. Daily cutoff times for processing and shipping your order will vary depending on which warehouse has available inventory at the time. Please allow up to 3 business days to process your order plus shipping transit time, which may mean that an expedited shipment may not occur when you expect, please allow for this processing and transit time in your required delivery calculation. If there is an issue with your order, we will make every attempt to contact you through the means you have provided to us. Please be sure to reply to our correspondence in a timely manner to ensure that your order is processed. Correspondence will be managed through support@bandchoirmart.com. You may want to add this address to your spam filter’s whitelist to ensure delivery of correspondence. International shipments may require longer lead times. Please note that products will not be shipped (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized. Customs clearance, duty, taxes and all other charges are the responsibility of the purchaser and are not collected at time of purchase. Any items sold through this website that are not "in-stock" are manufactured to order. Delivery time for made to order items varies and is subject to the delivery time quoted by the manufacturer. Our ability to communicate that information to you is limited by the availability of said information provided to us by the manufacturer. Manufactured items and decorated/altered stock items are not returnable or exchangeable.